Saturday 13 March 2010

The DNS Issue

If you're having trouble getting parts of FictionAlley to load, the reason for this is because it's taking some time for the DNS entry changes made this morning to stabilize. This means that the site is coming and going: one moment you can get in, the next you can't. According to the Techs, this may continue for a couple more days, but, as I said in the last post, by Monday things should be set.

If anything changes we will post an update here.

Friday 12 March 2010

Unscheduled Downtime/DNS Issue

As I'm sure you all have noticed, FA is currently down. There were some periods of time this morning where some people were able to access the site while others were not, but at this time it seems that the site is down for everyone.

Thanks to some digging by our tech-minded people, we've discovered that the main problem is a DNS entry issue on one of our servers. However, the person who handles all FA's DNS-related things is currently unavailable, so nothing can be done at this moment. We ask that you continue to be patient and we will hopefully have things back up and running soon. Once the site is available, an update will be posted here and on our Twitter account.

We apologize for any inconveniences this has caused you, and beg your forgiveness. We are just as frustrated as you are with this entire thing.